{"xsrfToken":"d4156cfe5ac05b70d0606a3fcb5c3fcff1f23727_lout","branding":{"id":"2","key":"esd","name":"Scalapay Partner Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0da60e93-08e6-4157-92ba-40f8602eacb7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODM1MmZmNC05ZGQ5LTRlMDItYjhmNy03NTJhZDdkMjkwMTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkYTYwZTkzLTA4ZTYtNDE1Ny05MmJhLTQwZjg2MDJlYWNiNyI6WyJyZWFkIl19LCJleHAiOjE2OTYzMzk4MDQsIm5iZiI6MTY5NjMzOTIwNH0.gp74OvOkITXOMqY5Ei1Ifc8_s-gcZu9lXy2k2anNxt4&client=48352ff4-9dd9-4e02-b8f7-752ad7d29015&mode=fit","logoId":"0da60e93-08e6-4157-92ba-40f8602eacb7","isLogoAvailable":true,"helpCenterTitle":"Scalapay Portal Projects","sharedPortalName":"Scalapay Portal Projects","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Scalapay Portal Projects","sharedPortalName":"Scalapay Portal Projects","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"},"en-GB":{"helpCenterTitle":"Scalapay Portal Projects","sharedPortalName":"Scalapay Portal Projects","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2cccd795-4d05-44d7-b5e2-904515a4fc90/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODM1MmZmNC05ZGQ5LTRlMDItYjhmNy03NTJhZDdkMjkwMTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJjY2NkNzk1LTRkMDUtNDRkNy1iNWUyLTkwNDUxNWE0ZmM5MCI6WyJyZWFkIl19LCJleHAiOjE2OTYzMzk4MDQsIm5iZiI6MTY5NjMzOTIwNH0.gI1mVIWex6zhLyRH3Q6crrWkVsN07fevKFElrNKQZ0k&client=48352ff4-9dd9-4e02-b8f7-752ad7d29015&height=300&mode=fit","bannerMediaApiFileId":"2cccd795-4d05-44d7-b5e2-904515a4fc90","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"esd","projectId":10005,"serviceDeskId":2,"name":"Scalapay Partner Support","description":"<p>Welcome to Scalapay Partner Support center. You can find here everything you need to know to integrate and promote Scalapay on your ecommerce website</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"165","name":"Account request","descriptionHtml":"","callToAction":"Account request","introHtml":"","icon":10644,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10644","groups":[],"key":""},{"id":"211","name":"Booking Engine INT","descriptionHtml":"","callToAction":"Booking Engine INT","introHtml":"<p>Integration of New Booking Engines</p>","icon":10624,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10624","groups":[],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"212","name":"InStore Custom","descriptionHtml":"","callToAction":"InStore Custom","introHtml":"","icon":10496,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[],"key":""},{"id":"67","name":"Integration Update","descriptionHtml":"","callToAction":"Integration Update","introHtml":"","icon":10467,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"35","name":"Nuova Integrazione","descriptionHtml":"","callToAction":"Nuova Integrazione","introHtml":"<p>Clicca qui se hai bisogno che il nostro team install Scalapay sul tuo sito. Se hai giĆ installato o integrato Scalapay e hai bisogno d'aiuto, apri una richiesta di supporto tecnico</p>","icon":10458,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"207","name":"Only Account Credentials","descriptionHtml":"","callToAction":"Only Account Credentials","introHtml":"<p>When the merchant asked for Multiple Accounts but all the Websites are live!</p>","icon":10504,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10504","groups":[],"key":""},{"id":"36","name":"Plugin update","descriptionHtml":"","callToAction":"Plugin update","introHtml":"<p>Use this if you already have installed Scalapay need to update your integration</p>","icon":10507,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[],"key":""},{"id":"11","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting an already started integration? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"180","name":"Testing tools/products","descriptionHtml":"","callToAction":"Testing tools/products","introHtml":"","icon":10490,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10490","groups":[],"key":""},{"id":"164","name":"Upselling request","descriptionHtml":"","callToAction":"Upselling request","introHtml":"","icon":10468,"iconUrl":"https://scalapay.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"2":[9,35]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"INT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Scalapay Portal Projects","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://scalapay.atlassian.net/wiki","kbLinkDomainURLs":["https://scalapay.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}